LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
...
EC01 Extended Care - Introduction to Direct Care and Professionalism
Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t
...
EC07 Extended Care - Crisis Intervention
The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself. Potential crisis situations are identified. This training does not endorse any specific physical interventions.
ASD06 Autism Spectrum Disorder - Supporting Skills Development
Supporting skills development is an important part of your job. Gaining confidence in your ability to teach individuals new skills that will help them realize their full potential and lead to a more independent life can be challenging and satisfying. There are strategies and tools that you can use to assist you in this important task.
EC04 Extended Care - Assessment
Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals. The pu
...