· Describe the Mobile Crisis Responder role.
·
Describe personal verbal and nonverbal cues that
lead to crisis escalation.
·
Recognize how our sympathetic nervous system
influences our response to escalating situations.
·
Recognize the stages of the de‑escalation cycle
to implement correlated interventions for each stage of a youth in crisis.
·
List at least five communication techniques to
use during a crisis to de‑escalate, including building rapport.
·
Recognize additional techniques for de‑escalation
beyond communication.
·
Demonstrate the ability to de‑escalate a crisis
situation, alone and with a partner.
·
Identify when additional help is needed.
·
Recognize that de‑escalation involves the whole
family, not just the youth.
·
List practical methods to help the family
identify supports during and prior to a crisis.
·
Identify ways to assist families in
de-escalating situations in the future.
·
List the elements of an appropriate safety plan.