CW109 Child Welfare I - Crisis Intervention
A crisis is anything that is a struggle for us to deal with through the use of our “everyday” coping skills. This module will focus on the meaning of crisis and how we can help a person manage a crisis.
LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify
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EC04 Extended Care - Assessment
Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals. The pu
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EC06 Extended Care - Advocacy
Your role as a Direct Support Professional is to help individuals identify issues of concern and help them know when they are being treated unfairly. Your role also includes helping them solve these issues. This is called advocacy.
In this module you will explore ways to work with the individual to gather information related to a situation
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MH09 Mental Health - Crisis Intervention and Emergency Services
The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself. Potential crisis situations are identified. This training does not endorse any specific physical interventions.