Online Course » LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision

Course Description:
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify your own leadership strengths and explore how to build a positive working relationship with staff.
Course Objective:
• Define the role of frontline supervisor in a human services agency.
• Identify the mission and practices of your specific organization.
• Describe the standards for professionalism in the workplace and the importance of professional boundaries in a supervisory relationship.
• Describe methods for identifying individual leadership strengths. 
• Recognize the unique challenges of shifting from a peer relationship to a supervisory relationship.
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Hours:
1.00
Certificates:
VeReality2 - view details

Order Online Course

Quantity Unit Price
$22.33




Other Courses You May Be Interested In

CW102 Child Welfare I - Family Empowerment
This module on family empowerment is the foundation for the other modules in this series. We’ll start by defining your role as a Direct Support Professional and then move into discussions that should help develop your approach to family empowerment. As you complete this module, you will begin to understand your job and the seriousness of your role ...

DD07 Developmental Disability - Advocacy
The purpose of this module is to become aware of laws, services and supports that are in place to assist individuals and ways to help the individual stand up for themselves and present themselves in a positive way.  


LFS04 Frontline Leadership - Personnel Management
The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how ...

EC07 Extended Care - Crisis Intervention
The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself.  Potential crisis situations are identified.  This training does not endorse any specific physical interventions.

ASD04 Autism Spectrum Disorder - Assessment
Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals.

Forgot Password help button image Create Account