LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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CW202 Child Welfare II - Engaging and Empowering Clients and Families
This module focuses on family engagement and empowering clients and their families to make choices and decisions. You will begin to understand your job and the seriousness of your role in helping clients to empower themselves to participate fully and meaningfully in services and their communities through your teaching, support, and assistance.
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ASD07 Autism Spectrum Disorder - Advocacy
Your role as a Direct Support Professional is to help individuals identify issues of concern and help them know when they are being treated unfairly. Your role also includes helping them solve these issues. This is called advocacy. In this module, you will explore ways to work with the individual to gather information related to a situation. You wi
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EC06 Extended Care - Advocacy
Your role as a Direct Support Professional is to help individuals identify issues of concern and help them know when they are being treated unfairly. Your role also includes helping them solve these issues. This is called advocacy.
In this module you will explore ways to work with the individual to gather information related to a situation
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EC03 Extended Care - Communication
The purpose of this module is to learn about communication skills as well as the importance of good communication in professionalism.