CW110 Child Welfare I - Documentation
All child welfare and juvenile justice agencies are required to provide certain types of communication or documentation.Communicating information from one person to another can be done in a variety of forms, whether it is spoken, signed, or written, communication is necessary in order to provide the best possible supports to the individuals partici
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LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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CW101 Child Welfare I - Introduction to Human Services and Professionalism
In this module, we will explore a brief history of human services. This will be followed by an explanation of the role of the Direct Support Professional. Next, you will learn about child welfare and juvenile justice, respectful ways to work with children and their families, and the standards for professionalism.
LFS09 Frontline Leadership - Advocacy
Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can
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DD11 Developmental Disability - Health and Safety
This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.