Customer Service Skills
Without our customers, we wouldn’t be in business, and none of us would have jobs. It is important for every employee in every department to develop a customer-oriented focus and always provide excellent service. The main objective of this online customer service training session is to teach employees ways to improve the service we provide to
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Driver Wellness
In order to do your job well, you have to be well. Your good health is an important part of everything you do—both on the job and off. Today, we’re going to talk about some wellness strategies you can use to help prevent accidents and injuries on the job. We’ll also talk about simple ways to maintain a healthy lifestyle that will assist in av
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Office Ergonomics
Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a big and important workplace safety and health issue. The main objective of this online office ergonomics training course is to cover t
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The Power of Listening
The objective of this online training course is to give representatives the basic skills they need to become good listeners. At the end of this training session trainees will be able to understand the benefits of active listening, identify feelings, attitudes, and unspoken needs underlying customers’ words, overcome listening obstacles, and u
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Heart Health
In this presentation, you will learn about the most amazing muscle in our body, how it works to keep us alive, and what we can do right now to make sure our hearts are healthy for years and years to come.